Will only paste 10 frames of Data

Hello.

I recently downloaded and installed the update Version 5.1.1 build 12660 and since downloading it, mocha pro has been unable to give me complete track data.

I am able to track a clip fine and can see that data is being written across the whole clip from the “Dope Sheet” tab and from watching the planar surface, but when I copy the track data to my clipboard or save it as a text file, I only receive the first 10 frames of data.

I am not sure if this issue is related to the update, but I’ve tried different clips and such to try and figure out what the issue is to no avail. Anybody else having this issue or know what to do?

Below is a Paste from my clipboard of the partial data that Mocha Pro is giving me. Thanks!

Adobe After Effects 6.0 Keyframe Data

Units Per Second	23.976
Source Width	1920
Source Height	1080
Source Pixel Aspect Ratio	1
Comp Pixel Aspect Ratio	1

Position
Frame X pixels Y pixels Z pixels
12 585.259 851.719 0
13 584.65 850.614 0
14 584.33 849.563 0
15 584.405 848.447 0
16 584.667 847.622 0
17 585.313 847.057 0
18 586.086 847.106 0
19 586.413 847.668 0
20 586.504 848.023 0
21 586.588 847.909 0

Scale
Frame X percent Y percent Z percent
12 100.04 100.04 100
13 100.038 100.038 100
14 100.032 100.032 100
15 100.024 100.024 100
16 100.011 100.011 100
17 100.006 100.006 100
18 100.001 100.001 100
19 100.009 100.009 100
20 100.008 100.008 100
21 100 100 100

Rotation
Frame Degrees
12 -0.0591854
13 -0.0559981
14 -0.0460206
15 -0.0260522
16 -0.00334607
17 0.0243328
18 0.0502665
19 0.0864118
20 0.101734
21 0.100981

End of Keyframe Data

You may be in the Learning Edition. That only allows you paste 10 frames.

If you’re only pasting in data every ten frames you’re definitely unlicensed.

If your license is installing and the software keeps popping up in LE mode, chances are your license is not installing properly. Normally, activating your license is a two step process, you activate the key and install the license. If you’re activating normally and the license is still not working, try this:

 
Run one of our cleaner scripts in order to completely wipe away the previously established licensing entries between mocha and the OS. To run these scripts successfully you must be logged into your OS as an Admin-level User account, and you need to close all other programs.
On the Mac:
  1. Quit any NLEs or any other software that might be running in conjunction with mocha.
  2. Download: Cleaner For OSX
  3. Quit mocha Pro 5, no uninstall needed.
  4. Run the cleaner installer.
  5. The cleaner will start immediately after it installs.
  6. Let it run, it will not run for more than a few moments. No user input is needed.
  7. Install your license again if prompted for a new license.
On Windows:
  1. Quit any NLEs or any other software that might be running in conjunction with mocha.
  2. Download: Cleaner for Windows
  3. Uninstall mocha Pro 5 in all it’s forms, Plug-In and standalone.
  4. Run the cleaner process, you must Right-Click on the Cleaner and select “Run As Administrator” .
  5. The cleaner will pop up a command window for a moment and then close itself. No user input is needed.
  6. Reinstall any mocha products you own again.
  7. Install your license again if prompted for a new license.
You do not need to restart your machine for the cleaner tools to work.

Please let me know if that works for you.

Cheers,
Mary